Run service your way, with commission-free ordering, kitchen tickets and payments in one place. Keep your customer relationships and your order revenue. One flat subscription, no per-order cut.
Built for your team, not for a marketplace. Keep the order, the payment and the guest with your business.
Branded online ordering
Your menu, your colors, your domain. Guests pick a location, say how they want to be served (pickup, curbside, delivery, dine-in, reservation or waitlist) and order without leaving your brand.
Kitchen app on any tablet
New orders land instantly with sound, vibration and push alerts. Confirm, cook and complete in two taps.
Payments that just work
Stripe-powered cards, Apple Pay and Google Pay, with in-person payment options and automatic refunds.
Delivery without a fleet
Dispatch DoorDash Drive couriers from your console, and mirror UberEats, Favor and Postmates orders into one queue.
Works with your POS
Two-way sync with Toast, Clover, Square or a custom till: import your menu, push tickets to the kitchen printer, and 86 items from either side.
Found everywhere diners look
Publish one menu to Google, Apple Maps, Yelp and more, on SEO pages with structured data that search engines and AI assistants can read.
QR ordering at the window or table
Post your menu QR code at the truck window so guests order on their phones. For dine-in service, per-table codes identify where to run the food.
Multi-location ready
Every location gets its own menu, hours and fees, with bulk edits and one-click rollback across the whole brand.
Own your customer list
Guest accounts, loyalty points, promotions, verified reviews and order history stay in your dashboard, not a marketplace's.
Dine-in floor & reservations
Live table statuses, waitlist with quoted waits, reservations and guest check-in links, with orders held until the party is seated.
Bar console & inventory
Bartenders work their own drink queue while par levels, liquor counts and 86'd items stay in sync everywhere.
Suppliers & barcode counts
Vendor contacts, lead times and minimums, reorder sheets you can email per supplier, and stock counts scanned with the device camera.
Drive-thru & curbside
Lane boards with times per car, plus curbside arrivals that tell your runner the name, spot and order.
Your own delivery drivers
Dispatch, batch and track in-house drivers inside delivery zones you draw yourself, with couriers as overflow.
Embeds that match your site
Drop ordering or reservations into your existing website, styled with your colors, font and hosted logo, with contrast checks so it stays readable.
Staff you can trust on shift
Staff ID and PIN sign-in with optional fingerprint unlock, geofenced clock-in, schedules, timesheets and payroll-ready CSV exports.
Shift Hub & Optimizer (Beta)
Live shift KPIs on one screen, plus suggestions for staffing, prep and menu timing based on your own history.
Uber Eats, Favor and Postmates orders mirror into the same kitchen queue as your direct orders, and your menus stay in sync automatically.
Uber Eats
PlateLogic pulls Uber Eats orders into the same queue as your direct pickup, delivery and dine-in tickets, keeps your Uber Eats menu in sync with your PlateLogi…
Texas restaurants running on Favor can mirror every Favor order into PlateLogic, keep menu and pricing consistent across channels, and build a direct ordering h…
PlateLogic mirrors Postmates orders into your kitchen queue, keeps your listing menu current, and gives you a branded storefront so the guests you win on Postma…
Every PlateLogic storefront publishes restaurant and menu structured data, unique page titles and descriptions, fast server-rendered pages and a crawlable sitemap. Your dishes, hours and location can surface in search and rich results instead of a third-party listing.
Answers about pricing, launching, day-to-day operations, delivery and getting found in search.
Getting started
Does PlateLogic work for food trucks?
Yes. Share your ordering link or post a menu QR code at the truck window. Guests order on their phones, and your crew receives kitchen tickets on a phone or tablet. Pro adds order-ready text alerts; a data connection is required.
How long does it take to go live?
You launch at your own pace. Create your workspace, add or import your menu, configure taxes and fees, connect payments and review your storefront before publishing. Setup guides and product support are available if you need help.
Do I need new hardware?
No. The kitchen console runs in any browser on the phone or tablet you already have, with sound, vibration and push alerts for new orders.
Can I use my own domain?
Yes. Your storefront runs on your domain or a subdomain of it, so guests never see a third-party marketplace brand.
Pricing & plans
Does PlateLogic charge commission on orders?
No. PlateLogic is a flat monthly subscription. You keep your order revenue minus your own payment processor's fees.
What is the difference between the Base and Pro plans?
Base covers pickup ordering with platform branding and a platform-set delivery fee, plus SEO pages, the embeddable menu and menu publishing to Google, Apple Maps and Yelp. Pro unlocks delivery and dine-in, QR table ordering, POS sync with Toast, Clover and Square, marketplace order intake, promotions and loyalty, automated review requests, SMS alerts, your own branding and delivery pricing, and up to five locations with brand-wide bulk editing.
Is there a contract or setup fee?
The subscription is month to month and can be canceled from the billing portal. There is no setup fee. You set up your business using self-serve tools, with guides and support for menu, storefront and payment configuration.
Who pays the card processing fees?
You do, directly to Stripe at your own negotiated rate. PlateLogic never sits between you and your payouts.
Operations
Can PlateLogic handle multiple locations?
Yes. Paid plans support unlimited locations, each with its own menu, pricing, staff, hours and delivery settings, plus brand-wide bulk edits with one-click rollback.
How do staff logins and permissions work?
Owners invite staff per location. Staff see only the kitchen console for their location; owners manage menus, customers, promotions and settings; your customers have their own accounts and order history.
How do cancellations and refunds work?
Guests can cancel before the kitchen starts the order for an automatic card refund. After prep begins, they can request store credit, and your manager approves or declines it from the dashboard.
Can I run promotions and a loyalty program?
Yes. Create promo codes with percentage or fixed discounts, minimums and redemption limits, and award loyalty points per dollar that guests redeem at checkout.
Delivery & marketplaces
Can I offer delivery without hiring drivers?
Yes. Connect DoorDash Drive with your own credentials and dispatch a courier from the order screen, with live quotes, tracking links and status updates.
Does PlateLogic work with Uber Eats, Favor and Postmates?
Yes. Marketplace orders are mirrored into the same kitchen queue as your direct orders, and your menus can sync to those listings automatically so pricing and availability never drift.
Do I have to leave the delivery apps?
No. Keep them for discovery and use PlateLogic to convert those guests into commission-free repeat orders on your own site.
Search & marketing
Will my menu show up on Google?
Yes. Every menu page ships with restaurant and menu structured data, clean titles and descriptions, server-rendered pages and a crawlable sitemap so your dishes can appear in rich results.
Who owns the customer data?
You do. Guest accounts, contact details, order history and marketing opt-ins stay in your dashboard and can be exported at any time.
Can I publish my menu to Google, Apple Maps and Yelp?
Yes. The channel hub gives each location a private menu feed for Google, Apple Maps, Yelp, Tripadvisor, Facebook or a custom partner. Paste the link into that platform once, then press publish here whenever your menu changes.
Can search engines and AI assistants find my business?
Every location publishes an About page and menu pages with restaurant, menu and FAQ structured data, so search engines and AI assistants can read your hours, address, dishes and prices rather than guessing.
Can I check my SEO before launch?
Yes. The SEO preview in your dashboard shows the exact page titles, meta tags, JSON-LD, breadcrumbs and sitemap URLs for a location, and flags anything missing such as an address or opening hours.
How do reviews work?
Only guests with a completed order can leave a review, and Pro plans send one automatic review request by email or text afterwards. You can approve, hide or publicly reply to any review.
Setup & hardware
Does PlateLogic work with my POS?
Pro plans sync with Toast, Clover and Square, and any other till can connect through a generic webhook. Import your menu from the POS, push online and marketplace orders to it, and let the POS mark items sold out online.
Can guests order from the table?
Yes. Print the QR codes we generate per table and guests order from their seat; the kitchen ticket shows the table number so staff know where to run the food.
Can I choose how my ordering site looks?
Pick one of five site styles (Ember, Linen, Market, Neon or Atelier), then layer your own colors and logo on Pro. You can also embed the menu directly into an existing website with one snippet.